Skip to content
Splooto

Privacy Policy

Last updated: February 2026  |  Effective date: February 13, 2026

1. Introduction

Splooto (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to discover and connect with trusted pet care providers.

By using Splooto's services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

We collect information you provide directly when you:

  • Join the waitlist: Email address, name, city preference, and service interests
  • Provider sign-up: Business name, phone number, service type, and city
  • Contact us: Support requests, feedback, and messages

2.2 Information We Collect Automatically

When you visit our site, we automatically collect:

  • Device information: IP address, browser type, operating system
  • Usage data: Pages visited, time on site, referral source
  • Cookies and tracking: Session data, preferences, analytics information

2.3 Information from Third Parties

We may receive information from:

  • Analytics providers: Usage statistics and performance data
  • Email service providers: Delivery status and engagement data

3. How We Use Your Information

3.1 Core Services

  • Add you to our waitlist and notify you when we launch
  • Send you relevant updates about Splooto
  • Process provider sign-ups and applications
  • Respond to your inquiries and support requests

3.2 Platform Improvement

  • Analyze usage patterns to improve our services
  • Understand user needs and service demand by city
  • Ensure platform security and prevent abuse

3.3 Communication

  • Send service-related communications (required)
  • Send marketing communications (with your consent)
  • Share launch updates and early access information

4. Information Sharing and Disclosure

We do not sell your personal data. We may share information with:

  • Service providers: Email delivery, analytics, and hosting providers who help us operate the platform
  • Legal requirements: When required by law, court order, or to protect the rights and safety of our users

5. Data Security

We implement industry-standard security measures to protect your information, including encryption for data transmission, secure hosting, and access controls. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Update or correct inaccurate information
  • Request deletion of your data
  • Unsubscribe from marketing communications at any time
  • Opt out of non-essential cookies

7. Data Retention

We retain your information for as long as necessary to provide our services. Waitlist data is retained until launch and for a reasonable period afterwards. You can request deletion at any time by contacting us.

8. Cookies and Tracking

We use cookies and similar technologies to:

  • Essential cookies: Required for site functionality
  • Analytics cookies: Help us understand how you use our site
  • Preference cookies: Remember your settings

You can control cookie settings through your browser preferences.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or site notification. Continued use after changes constitutes acceptance. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

For Indian residents: You may exercise your rights under the Digital Personal Data Protection Act, 2023 by contacting us at the above email addresses.